Returns & Exchanges

At Unwritten, we believe your beauty routine should be effortless, which is why we offer a 30-day window for returns on all products that don't meet your expectations. If you are not completely satisfied with your purchase, we are here to ensure your experience remains seamless and stress-free.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all components are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.