Frequently Asked Questions
Everything you need to know about your beauty journey with Unwritten.
Are Unwritten products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and vegan-friendly, formulated without any animal-derived ingredients.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout if you need your glow-up sooner.
What is your return policy?
We want you to love your skin. If you are not completely satisfied, you can return your products within 30 days of purchase for a full refund or exchange.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the UK. We are working hard to bring Unwritten to more countries soon.
Are your ingredients safe for sensitive skin?
Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test on a small area of skin before full application.
How can I track my shipment?
Once your order has shipped, you will receive an email with a tracking link so you can follow your package's journey to your doorstep.